Associate Director of Development Operations

Baylor University
Published
April 8, 2021
Location
Waco
Category
Job Type
Coaching Level
Assistant
Job Classification
Administrative
Competitive Level
NCAA I
Gender
Not Applicable
Compensation Type
Salary/Stipend

Description

What We Are Looking ForBaylor University Athletics is seeking an Associate Director of Development Operations. This position manages the day-to-day operations of the Baylor Bear Foundation.

 

 

A Bachelor's Degree and two years of relevant work experience are required. Four years of relevant work experience are preferred.

The Associate Director of Development Operations is responsible for the following duties:

  • Provide excellent customer service
  • Answer phone calls, assist donors, process payments
  • Manage and submit departmental invoices
  • Assist with the planning and execution of marketing campaigns for annual fund membership campaigns, season and single-game ticket sales, special events, and Bear Foundation membership
  • Write and develop content for use in email marketing
  • Identify trends and monitor key performance indicators for athletics revenue and engagement
  • Serves as a liaison to data warehouse and automation partners
  • Assist in donor identification, cultivation, solicitation, and stewardship
  • Responsible for the coordination and execution of special events
  • Create and maintain annual fund events and solicitations calendar
  • Manage the hiring and retention of graduate assistants and student workers
  • Develop and train student staff to offer the highest customer service that enhances the brand of the Bear Foundation
  • Work directly with ticket sales team to coordinate communication and customer service efforts related to donors and season ticket holders
  • Assist on game days with donor relations and customer service needs
  • Prioritize and complete ongoing tasks following established departmental guidelines and policies

 

About Baylor University
Baylor University is the oldest continually-operating university in Texas and the largest Baptist university in the world. Classified as a research university with “high research activity” by the Carnegie Foundation for the Advancement of Teaching, Baylor blends an international reputation for educational excellence and a strong Christian commitment with a robust research program aimed at the discovery of new knowledge across all academic disciplines. With a total student enrollment of almost 17,000, Baylor offers 146 baccalaureate, 76 master and 25 doctoral degree programs across 11 academic divisions. Baylor is a Baptist university affiliated with the Baptist General Convention of Texas. As an Affirmative Action/Equal Employment Opportunity employer, Baylor encourages minorities, women, veterans, and persons with disabilities to apply.

Application Instructions

Please apply to;
https://ejof.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/11188/?utm_medium=jobshare

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